Often do we read news of fraud, scam and reports of some digital marketing agencies that add no value to their clients' businesses. In a world where companies spend millions of dollars every year on digital marketing campaigns, the need to distinct good agencies from bad can not be stressed enough.
Combining various internet marketing tactics with other forms of media and strategies, digital marketing has become one of the most effective methods of lead-generation, branding and procuring bigger customer-base. Broadly speaking, it can be subdivided into internet marketing, mobile marketing and offline marketing.
The importance of having a digital marketing agency for any type of business is obvious. It is the nature of any firm to focus its entire attention to the industry that it is in and subsequently to the primary objectives that form the company. This necessitates delegating other works like digital marketing to external agencies.
For example, a company that manufactures clothes will devote most of its work to manufacturing and selling clothes alone. The business of that company is clothes, not marketing or advertising; And even if it does own marketing campaigns, there's a better chance that a marketing agency, whose sole business is creating marketing campaigns, is going to do the job far better than the company's marketing department.
And in a world where most consumers are now equipped with mobile phones, TV, internet and other electronic media, the need to digitize one's marketing campaigns need not be stated. Because there's a simple truth above all else: digital marketing works. It is cheaper than traditional strategies and visibly more effective.
So how does one find the right digital marketing agency to work with?
Choosing the right agency can be a daunting task especially because there are new companies springing up almost everyday. And because the variety of services offered by these companies is not the same. Let's take a look at the various elements that will help you choose the best digital agency for your business:
The first thing you should always consider when looking for digital marketing agencies to work with is the nature and variety of services they offer. A good agency should offer as many services as possible under one roof. This will save you the trouble of finding another company for a specific service as you can easily delegate all your digital marketing needs to that company.
A full served agency typically offers:
– Web design and development
– Search engine optimization and marketing
– Mobile marketing
– Email marketing
– Social media marketing
– Online advertisement
– Online reputation management
Portfolio And Testimonials
A good digital marketing agency will always have a portfolio that consist of clients with visible levels of success. You can easily access this portfolio from their website. A portfolio page that lists a good number of clientele is more trustworthy than one that shows only a few.
Testimonials are another criterion to help in choosing a digital agency for your business. Good agencies will have feedback and testimonials from previous customers. The more testimonials, the better.
Online Presence And Reputation
It's only natural for a company that deals in digital marketing to have a visible online presence. Does it have a Facebook page and if so, how many Likes does it have on the page? What is its Twitter following like? Social media presence and activity is a good measure of a company's repute.
A quick Google search using the company's name as the search term will reveal a great deal of information about the company, including reviews and feedback on review sites, if any. A search query that returns very little result may not be the best company to have your marketing work delegated to.
Any good company should have excellent support. Try contacting the digital marketing agency that you're currently researching on their website or via their live chat application, if they have one. How long does it take for them to respond? Call them up and talk to them. Find out how knowledgeable their support team is. This is a company that you're going to give a lot of money to, it's important to know before-hand if they are worth investing in and that if you ever run into problems, they are there for you.